Welcome to ticketsHouston.org (the “Site”). We are committed to safeguarding your privacy and ensuring your experience with our platform is both secure and transparent. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our Site.
By accessing or using ticketsHouston.org, you agree to the practices described in this Privacy Policy. We reserve the right to update this policy periodically, and any changes will be posted on this page with an updated effective date. Continued use of the Site signifies your acceptance of the revised policy.
When you create an account, purchase tickets, or contact us, you may provide personal details such as your name, email address, and payment information. We do not process payment card details directly; instead, a secure third-party payment processor handles such data.
By submitting your contact details, you consent to us and our representatives reaching out via email, phone, or SMS, including automated messages, to serve your requests or provide updates.
We may collect technical information about your device and browsing activity, including IP address, browser type, access times, pages viewed, and referral sources. Cookies and similar technologies are used to enhance your experience and analyze site usage.
Your information helps us process transactions, manage your account, and provide customer support. Details necessary for order fulfillment, such as ticket delivery methods, may be shared with third-party vendors involved in these services.
With your consent, we may send promotional emails or SMS about upcoming events, special offers, or updates. You can opt out at any time by following the unsubscribe instructions provided in our messages.
We may share your data with trusted partners who assist with payment processing, order fulfillment, marketing, or technical support. These entities are contractually obligated to handle your data securely and only for specified purposes.
We may disclose your information when required by law, in response to legal requests, or to prevent fraud and protect our rights. Suspicious activity may be flagged and investigated by our security teams or law enforcement authorities.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, under the terms of this Privacy Policy.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your account is closed or your data is no longer needed, we securely delete or anonymize it.
We use cookies to improve your experience, analyze site traffic, and deliver targeted advertisements. Types of cookies include:
You can manage cookie preferences through your browser settings or by following instructions in our cookie management guide. Please note that disabling cookies may affect site performance.
We implement reasonable security practices to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Our Site is intended for users aged 18 and above. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with personal data, please contact us immediately.
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or replying “STOP” to SMS messages. Additionally, you may request access to, correction of, or deletion of your personal data by contacting us via email or our privacy request form.
If you have questions, concerns, or complaints regarding your privacy or this policy, please contact us through our designated channels. We are committed to addressing your inquiries promptly.
We may update this Privacy Policy periodically. The most current version will always be available on this page, with the updated date noted at the top. Continued use of the Site constitutes your acceptance of any changes.